Thread: Oddball Problem
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Old 08-09-2012, 11:24 AM   #1 (permalink)
DarkCobra
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Join Date: Apr 2007
Location: Fort Leonard Wood, MO
Model: 9650
OS: 6.0.0.719
PIN: 3306BEB2
Carrier: Verizon
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Default Oddball Problem

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Here's an oddball issue one of my users is having... Anyways, the user has a BB 9650 and is on BES (naturally) and whenever he receives e-mails on his BB, he'll open it, read it, close out and back out to the home screen, then re-open his messages and the message just openly disappears off the BB. I checked in Outlook for any type of auto filter, but none are set and everything stays in the inbox. The users inbox is filled with numerous fresh unread e-mails still but lacks most e-mails on his device. Any ideas? Could it be a setting on the phone?
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Jacob
Partner & I.T. Consultant
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Devices:
BlackBerry Bold 9650
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HTC DROID Incredible 2
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