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Old 08-13-2012, 04:45 PM   #1 (permalink)
MichaelinLondon
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Join Date: Feb 2012
Model: 9900
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Default Blackberry Protect works once only

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Using a BB 9900 on BIS. Have Protect set for daily backup, wifi only - but I am quite often at home and hence connected for plenty of time each day.

Protect kept saying "temporarily unavailable" after getting through about 98% of its backup routine. So I did a full hard reset (which is a headache and not something I'd rush to do again). After that Protect backed up once - and then for subsequent backups, I got the same message.

So I uninstalled Protect, rebooted, and reinstalled. Again the backup worked fine once. And now subsequent backups get the same failure message, still at about 98%.

Solutions would be gratefully received - many thanks for your advice.
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