| | Re: PGP Support Package for Blackberry
It sounds to me like you need to first install the Blackberry support package for PGP onto the computer, then the Desktop package will let you install it onto the BlackBerry. If you cannot find it on the Symantec site, I suggest that you get a copy of the paid invoice available and contact customer support at Symantec. I know it is rather difficult to get through to an actual humanoid unless you have an on-going, large contract, but you will have to persevere and have evidence documenting that you have paid. Symantec is your source for this, not RIM or O2.