View Single Post
Old 08-16-2012, 06:11 PM   #7 (permalink)
djm2
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,637
Post Thanks: 29
Thanked 12 Times in 12 Posts
Default Re: PGP Support Package for Blackberry

It sounds to me like you need to first install the Blackberry support package for PGP onto the computer, then the Desktop package will let you install it onto the BlackBerry. If you cannot find it on the Symantec site, I suggest that you get a copy of the paid invoice available and contact customer support at Symantec. I know it is rather difficult to get through to an actual humanoid unless you have an on-going, large contract, but you will have to persevere and have evidence documenting that you have paid. Symantec is your source for this, not RIM or O2.
__________________
Uncertainty. Something you can count on.
Offline   Reply With Quote
The Following User Says Thank You to djm2 For This Useful Post:
daphne  (08-16-2012)