Originally Posted by knottyrope
is your DC, or mail server being rebooted for any windows updatess?
What Mail server version and OS?
Thank you for your reply.
No the mail server is not rebooting. We are using Exchange Server 2003 (Virtual Server created on VMWare) on Windows Server 2003.
Only blackberry devices
are affected by this. The device owners continue to receive emails via Outlook or any other medium perfectly fine.
It is simply a case of the device itself not updating. BES is unable to communicate/sync with the handheld unless it is rebooted.
I googled my issue and it appears that others have experienced this issue too.