| | Re: White Screen wows
Do a search on white screen and read. Short answer is the cause is most likely physical damage associated with the display.
Not sure why you can't upgrade. Typically this works, just as all other functions, except the display. The problem is most likely unreleated to the screen problem. Could be the computer, the connection, who knows right now. But it's a separate issue from the screen, very probably.
Still, it won't hurt to troubleshoot the upgrade probablem and complete an upgrade, and see what happens.
Posted via BlackBerryForums.com Mobile