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I have today tried to activate a BB using the BB Web Manager.
When I connect the phone using USB it loads the drivers and then pops up a dialogue box asking for the PIN we have tried the users handset pin 3 times but it keeps saying it is wrong and also says if we get it wrong one more time it will wipe the BB Handset.
We can unlock fine with the users pin on the handset. ??
The Web Manager will not seem to activate without getting this PIN correct.
Any ideas greatly recvd.