BlackBerry Forums Support Community - View Single Post

tsac · 09-21-2012, 04:17 PM

You indicate you "replaced the phone" so unless your provider gave you a new phone which is highly doubtful, the phone is defective. An OS update normally does not cause this but if your willing, revert back to the OS you had. You did use the 9810 OS i hope.

Fixing what ain't broke always is a mistake and this applies to OS updates also. You dont always need the latest.

09-21-2012, 04:17 PM	#2 (permalink)
tsac BlackBerry Mensa Join Date: Mar 2005 Location: Others run out when we run in Model: Z10 OS: 10.010219 PIN: No Pin just a Tack Carrier: at&t Posts: 8,073 Post Thanks: 37 Thanked 552 Times in 547 Posts	Re: 9810 Keyboard flaky since OS update. You indicate you "replaced the phone" so unless your provider gave you a new phone which is highly doubtful, the phone is defective. An OS update normally does not cause this but if your willing, revert back to the OS you had. You did use the 9810 OS i hope. Fixing what ain't broke always is a mistake and this applies to OS updates also. You dont always need the latest. __________________ If someone helps, tell them by clicking the Thanks buttonî 9810 BES Z10 on BES 9700 BIS
Offline