BlackBerry Forums Support Community - View Single Post - User moved to new Exch 2007 PO now can't sync

Johnmatteson · 09-25-2012, 09:14 AM

Have a customer who was moved to a newly installed Exch 2007 post office server. He's using a 8900 over AT&T network that worked previously on a different PO in the same org. bES server manager sees him on the new PO, but now his 8900 locks.

Power off / battery out reset does work, but BB still locks and will not communicate with the BES.

Anyone see this before? Any pointers/help would be appreciated.

09-25-2012, 09:14 AM	#1 (permalink)
Johnmatteson New Member Join Date: Sep 2012 Model: 8900 PIN: N/A Carrier: AT&T Posts: 1 Post Thanks: 0 Thanked 0 Times in 0 Posts	User moved to new Exch 2007 PO now can't sync Please Login to Remove! Have a customer who was moved to a newly installed Exch 2007 post office server. He's using a 8900 over AT&T network that worked previously on a different PO in the same org. bES server manager sees him on the new PO, but now his 8900 locks. Power off / battery out reset does work, but BB still locks and will not communicate with the BES. Anyone see this before? Any pointers/help would be appreciated.
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