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Old 09-30-2012, 05:21 PM   #1 (permalink)
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Join Date: Sep 2012
Model: 9810
Carrier: O2
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Default Insert SIM card issue

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I just moved to Ireland from the UK. My UK O2 SIM works fine in my phone, but when I put my new Tesco Mobile SIM into my 9810, then it shows INSERT SIM CARD. My phone is unlocked (I've done the check, and it was used on Virgin before I switched to O2). I've also tried an Irish Lyca SIM and it also shows INSERT SIM CARD. Is there some lock/setting on the phone which prevents it from being used between countries? My SIM security is NOT enabled. There is no problem with the SIM card as it works fine in my BB Pearl.

I've looked through numerous forums and it seems to be a common problem with BB. I yet have to find a thread with a solution posted. So two questions:
1) How did other users resolve their problems.
2) Where in Ireland can I get my BB fixed (assuming that the problem lies with the phone).
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