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Old 10-03-2012, 11:01 AM   #4 (permalink)
cochran
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Join Date: Sep 2012
Model: 8520
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Default Re: I would like a post moved to a different forum please

I have setup a blackberry 8520 using our Blackberry Enterprise Server (BES).

The blackberry setup completes without error as does the enterprise activation on the device.

Everything works ok on the Blackberry except for the calendar which does NOT synch across any changes to the outlook desktop. If a change(eg new entry) is made on the users outlook desktop it DOES get synched across to the Blackberry. If the calendar entry is then deleted on the blackberry it gets synched across to the desktop.

The problem is only in one direction eg from the Blackberry to the desktop.

So far I have removed the user from the BES and restarted the BES. Added the user back in to the BES. Wiped the handheld and run the enterprise activation but the problem still exists.

We have set the same user up on several Blackberry devices with the same result each time. It seems user specific.

This seems to be an isolated problem as we have approximately 20 Blackberry users using BES and all dont have any issues.

Any help would be appreciated as I need to resolve this problem.

Thanks
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