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Old 10-07-2012, 08:42 AM   #4 (permalink)
aiharkness
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Default Re: Help - Virgin 9360 upgrade seems to have frozen

Thanks for posting the followups. What you experienced ahouldnt be normal, of course, but it seems to be common if you can judge by the forums. And even when the OTA update works, it still can take hours and hours sometimes, again going by the forums.

Best thing to do is use the computer. Many people will say the best thing to do is download the device software and install the old fashioned way. Fingers crossed, but I've had good luck so far letting Desktop Manager do it automatically.
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