| | Re: blackberry protect no longer working
I had similar, maybe same thing, when i upgrade to 7.1. Others on T-Mobile did to. It lasted about a day. I'm not sure if re-sending service books fixed it or if it fixed on it's own. It coud have been a network thing.
Assuming Protect is supported on your carrier, I would try the usual: Battery pull, re-send service books, delete and re-install Protect. I doubt you need to re-install the OS, but it won't hurt anything to try.
Last edited by aiharkness : 10-13-2012 at 07:34 AM.