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Old 10-15-2012, 04:12 PM   #4 (permalink)
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Join Date: Jan 2007
Location: Vancouver, Canada
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Carrier: Bell Mobility
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Default Re: BES Initialization hanging at 52%

Talked to the service provider. They think things are working from their end and from what I can see, they seem to be right. The IT department deleted and re-added the phone from the BES. Tried to activate again, no difference. Wiped the phone and reinstalled OS. Now the activation is failing at the beginning, with a message that it's not getting a response from the server. The activation email is being received into the user's inbox, but not being read and deleted by the BES. So this seems to be a BES problem, but the BES is working fine for other users. It's only this phone that's having the problem.
Samsung Galaxy S5
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