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Old 10-22-2012, 07:41 PM   #1 (permalink)
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cowgirl05's Avatar
Join Date: Jun 2010
Model: Q10
Carrier: Sprint
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Default Torch 9850 Reset itself to out of the box state

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This is my second BB Torch 9850, and it did something so bizarre a couple weeks ago. I had a free flashlight app installed on it, that i had used on my first torch, no problems. But a couple weeks ago I accidentally actived the flashlight, no problem, it happens. I just hit the return button and the phone rebooted itself. Ok, while my first torch never rebooted itself, this one has a couple times. But when the screen came up where the spinning hourglass should have been, there was a little box that said java error and it rebooted itself again. This time the hourglass came up and the phone rebooted to a STOCK OUT OF THE BOX phone! All my data was gone, appointments, contacts everything, gone. I wished I had backed up my phone more often, the most recent was mid-September, so it was as bad as it could have been. Nothing on my SD card was touched, but has anyone seen a BB do anything like that?
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