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Old 10-24-2012, 01:17 PM   #1 (permalink)
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Join Date: May 2009
Model: 9800
Carrier: AT&T
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Default Torch 9800 automatically shuts down when in use after OS bundle update to 2647

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i have a BB torch 9800 (AT&T). I recently updated the OS 6, two bundles to 2647. after doing so anytime i start to use a 3rd party, even bb app world, the bb automatically shuts down. once restarted, the battery still has plenty of life, other times the battery indicator says zero. i did not have this problem prior to the bundle update. i am using the bb just like i did previous to the update. i tried downgrading to an earlier OS but the problem still exists. then upgraded again and still the same issue. i have pulled the battery and restarted numerous times. the battery can be fully charged and the same issue happens. it appears the device does not recoginize the battery is full and shuts down anyway. anyone else having this issue? any way to resolve?
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