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Old 10-26-2012, 05:20 PM   #1 (permalink)
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Join Date: Oct 2012
Model: 9800
Carrier: Telstra
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Default Need Telstra Help

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Hi, I am new to Blackberry and have just inherited a Torch 9800 and signed to to Telstra Australia's bolt on BIS and duly received a message that I am now registered with the wireless network. However, I cannot access the net or set up e-mail accounts. My Service Status shows my Mobile Voice connected to Mobile Network
the Blackberry Internet Service - Mobile Network
Blackberry Enterprise Server - Not Connected
Mobile Coverage - EDGE
Provider - Telstra

I am sure all of this is second nature to experienced users, but I have no idea on where to go to from here. Any advice would be greatly appreciated
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