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aiharkness · 10-27-2012, 07:26 AM

A hard reset is peformed by removing the battery while the power is on. Wait at least 30 seconds before putting the battery back in. Before you do, open the browser and then open the options screen and clear browser cache. Afterward, do the hard reset. Then test.
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10-27-2012, 07:26 AM	#4 (permalink)
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: Z10 OS: .85 Carrier: T-Mobile USA Posts: 13,593 Post Thanks: 14 Thanked 488 Times in 476 Posts	Re: downloading file frm the internet A hard reset is peformed by removing the battery while the power is on. Wait at least 30 seconds before putting the battery back in. Before you do, open the browser and then open the options screen and clear browser cache. Afterward, do the hard reset. Then test. Posted via BlackBerryForums.com Mobile
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