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Old 11-01-2012, 09:53 AM   #7 (permalink)
aiharkness
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Default Re: How do I change gmail password on BB Curve 8530

There is one thing I'd like you to try first. Open the email setup app and then delete the gmail address. Do a hard reset like I described above. Then open the email setup app again and add the gmail address. See if that works.

Ok. I'm not convinced you need to do this, but you could try a security wipe. Do a full backup first. Then open the device options and then the security options screen. You may see the security wipe selection on the screen, or you may have to select it from the menu. You may see an option to delete user-installed or third party apps. After the security wipe, do minimal setup and then setup email. Then, restore just your data from the backup, and do the personalizations and customizations over from scratch manually.

If the security wipe doesn't work, you could try reinstalling the OS. I'm not convinced you need to do that either, but it would rule out a software problem on your end.
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Last edited by aiharkness : 11-01-2012 at 09:56 AM.
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