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Old 11-03-2012, 12:02 PM   #2 (permalink)
tsac
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Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
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Default Re: Return button not functioning after software reload

This may be one of the known issues. You can try loading an older version of the OS.
This link also talks about other issues besides email

KB28302-Unable to open emails within messages and browser results in a white page on some BlackBerry smartphones
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