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Old 11-06-2012, 11:11 PM   #3 (permalink)
bisleri
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Join Date: Oct 2012
Model: 9700
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Carrier: Airtel
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Default Re: Contact numbers of devices not pulling into BES?

To enable Automatic Wireless Backup on BlackBerry Enterprise Server 5.0, complete the following steps:

In the BlackBerry Administration Service, select Users > Manage Users.
On the Manage Users tab, click a BlackBerry smartphone user account.
Click Default Configuration under Messaging configuration.
Click Organizer data synchronization.
Click Edit User.
In the drop-down list for Automatic Wireless Backup Enabled, click True.
Click Continue to user information edit.
Click Save all.
After that activate user again.
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