| | Re: can't update to 7.1 on new phone
It wasn't a dumb question whether it is really a 9900, or even really a BlackBerry. You'd be surprised.
I don't remember the details at the moment, but for some time RIM has required a data plan in order to do OS upgrades. Search on how to upgrade without a data plan and read the details. It can be done. I thought using loader as you are doing was the way around this, but I may be wrong. Search and check.
Also, when you downloaded the OS installer, you installed it, correct?
And see what others say if you are unable to make it work. The details you gave about the device are suspicious, but I'm not sure that is a factor or not.
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