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Old 11-07-2012, 10:51 AM   #6 (permalink)
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Default Re: can't update to 7.1 on new phone

The particulars about that device confuse me. I don't really know much about unbranded BlackBerrys and so forth. No personal experience, only what I read. I wonder about it possibly being an engineering prototype, but then why would it have a vendor ID number? Maybe the case has been replaced, but then why no splash screen. It's over my head.

And it does sound like it is unlocked. So why doesn't the phone at least find and connect to the network? Does that have anything to do with the present problem?

I suspect you probably know more than I do. If it were me I would want to retuen the device and get my money back. But if you are intent on dealing with it, I don't know. I really don't know. What about wiping it to a 507 error and them trying to install 7.1? Could be, though, you'll end up worse off than now.
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Last edited by aiharkness : 11-07-2012 at 10:54 AM.
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