| | Strange Google Talk IT Policy Issue
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using Bold 9900 with the latest 22.214.171.1246 OS and am on BIS
my Google talk always worked fine up until yesterday. All other services are working fine - Yahoo Messenger, BBM, WhatsApp and my E-Mail. But Google Talk is giving me Connection Error 65
Tried Hard boot and BRT - did not help. I discovered that under - Security - Security Status Information (IT Policy) - There is an entry of the GTALK Service Book...
if I click the BlackBerry key on it - it gives me the following options - Verify Security Software, Regenerate Encryption Key, Save, Help and Close.
There is no way I can take that Service Book Entry from there (cnnot delete)
I googled for IT policy issues - and - wiped my device using wipe feature.. did not work
did it from desktop manager - security tools.... did not work
and after wipe .. i did hard boot - i am not even restoring from a backup
even if i manually try to sign in... as soon as i do enter my username and password.... this entry appears... before that the entry is not there
can anyone help? my service provider is not even understanding the issue :(
P.S - If i go to Device - status - and then type "BUYR" on the keypad - the additional line of info that appears says IT POLICY = DISABLED (strange) ... so that means the OS doesn't have it?
why is Google Talk the only thing getting blocked everytime?
Last edited by fotnost : 11-09-2012 at 04:37 PM.