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Old 11-28-2012, 02:10 PM   #1 (permalink)
ksagle
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Default Unable to access BES

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Hi,

I have taken over administration of a server running BES 5.0.3. I have verified that the besadmin account is working in AD, and can log in using the username and password supplied to me. I have also verified that all services are starting with this account, and have updated to password for each service to ensure it is correct. I have also set the password in blackberry server configuration.

However, when I try to sign in to BES using active directory, it says the username, password, or domain is incorrect. I have taken a look at the AS log, but as I am faily new to BES adminstration, I am unsure how to proceed. The AS log seems abnormally larger (42mb/day), so I have attached a snippet of it. Although it seems to be the same all the way through, please let me know if you need more info.

Thanks
Attached Files
File Type: txt BES_AS Log.txt (15.6 KB, 1 views)

Last edited by ksagle : 11-28-2012 at 02:17 PM. Reason: Removed personal info from log
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