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Old 11-28-2012, 02:39 PM   #3 (permalink)
ksagle
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Join Date: Nov 2012
Model: 9900
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Default Re: Unable to access BES

Hi Guys,

I've managed to solve this issue.

In case other run into this, I googled random phrases from the log and stumble accross the is link:

btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB31879&sliceId=2&cmd=d isplayKC&docType=kc&noCount=true&ViewedDocsListHel per=com.kanisa.apps.common.BaseViewedDocsListHelpe rImpl

Restarted both services (BlackBerry Administration Service - Application Server and BlackBerry Administration Service - Native Code Container) resulted in their memory usage getting to the correct level and I can now log in.

Thanks
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