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Old 12-11-2012, 04:45 AM   #2 (permalink)
bisleri
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Join Date: Nov 2012
Model: 9700
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Carrier: Airtel
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Default Re: 9900 Bold account problems

BlackBerry ID account to become out of sync.
Update to the latest available release of the BlackBerry Device Software.
Perform a hard reset by removing and reinserting the battery into the BlackBerry smartphone.
Remove the battery cover and battery, then remove the SIM card.
Place the battery back in the BlackBerry smartphone and allow it to boot up.
The BlackBerry ID login screen should appear.
Enter in the BlackBerry ID username and password the BlackBerry smartphone was setup with before the issue occurred, then click Sign In. An error is received, continue to the next step as there is no data connectivity.
Remove the battery cover and battery, then reinsert the SIM card.
Place the battery back in the BlackBerry smartphone and allow it to boot up.
The BlackBerry ID login screen should appear once more. Enter in the BlackBerry ID username and password, then click Sign In. If the BlackBerry ID screen does not show upon boot up, navigate to Options > Device > BlackBerry ID and enter in the current BlackBerry ID credentials.
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