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Old 12-20-2012, 02:16 PM   #1 (permalink)
robotslover
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Default very urgent situation with activating a device

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Dear All,

i have a problem with blackberry 9780. it is for the CEO who is traveling in 12 hours. when activating the device is stucks at 0% and start dowloading emails. it can send emails but not recieving while stucking at 0%. I deleted his account and purged it and recreated it. same result. i tried the sim on other clean devices and got the same results. sometimes, it works up to 31% then give a message " and error occured. email or password could be incorrect, contact your admin".

any idea?

thanks

BES 4.1.6
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