| | Cant reload OS, basically the BB is not detected
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Happy new year everyone.
I am unable to perform a OS reload on 1 of our user BB 9000, as the loader.exe cant detect phone at all.
Phone is just stuck on white screen at Error-513.
I have deleted the vendor.XML file, rebooted twice and also reinstalled the software.
Pls note the device mgr does detect the Blackberry.
Any pointers to get this working?
Ramu D king
Mobility infra support specialist