hello, and happy New Year to you folks.

I am unable to activate a new device on existing user, OTA method. Tried 3 times, wiped device twice, and yet EA does not work, does not even start.

Each time when I delete the user, and create again, the old PIN appears again. Could this be an issue ?

Also, I am trying to attach device on local to BES Express 5.0.3.41 but as I am running on VMWare, I could not. BAS does not see the device attached.

Please help. Thanks

Clifford