BlackBerry Forums Support Community - View Single Post - Call forwarding problem on AT&T Bold. AT&T doesn't have a clue why.

tsac · 01-19-2013, 07:55 PM

xxaarraa

Call ATT back and ask for a tier2 support person. If the person who answers the phone cannot understand then ask for a manager.
The call centers are staffed with people who may not have all the details to solve the issue. The other option is to go to a device support center if one is in your area. DO NOT go to any vendor store, they cannot deal with the issue.

Pittsburgh: 2400 Penn Ave Suite 200
Pittsburgh, PA 15222
Hours of Operation: Mon - Sat 9am - 6pm, Sun 11am- 5pm
The Device Support Center is located in the Strip District.

01-19-2013, 07:55 PM	#6 (permalink)
tsac BlackBerry Mensa Join Date: Mar 2005 Location: Others run out when we run in Model: 9810 OS: 7.0 -2404 PIN: No Pin just a Tack Carrier: at&t Posts: 7,712 Post Thanks: 23 Thanked 518 Times in 514 Posts	Re: Call forwarding problem on AT&T Bold. AT&T doesn't have a clue why. xxaarraa Call ATT back and ask for a tier2 support person. If the person who answers the phone cannot understand then ask for a manager. The call centers are staffed with people who may not have all the details to solve the issue. The other option is to go to a device support center if one is in your area. DO NOT go to any vendor store, they cannot deal with the issue. Pittsburgh: 2400 Penn Ave Suite 200 Pittsburgh, PA 15222 Hours of Operation: Mon - Sat 9am - 6pm, Sun 11am- 5pm The Device Support Center is located in the Strip District. __________________ If someone helps, tell them by clicking the Thanks button.!! î 9810 BES 9700 BIS
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