Originally Posted by Benteye
No I do not believe it is water damage. It seems to be okay with battery out when I try to wipe it or dl new OS it cannot handle the battery being inthe phone so does not reconnect to JVM
Understood. I don't know what other advice I could give on this issue. If others have any solutions, I am sure they will share their input. You could always try contacting Bell, they may replace the device for you if it is still under warranty. However, if they notice any indication of water damage, it will not qualify for replacement.