BlackBerry Forums Support Community - View Single Post

timelessbeing · 01-27-2013, 06:06 PM

Trying to "Clear Data" from device. When I choose "Clear on-board device data" option, I receive an error part way through the process (see attached). If I do not choose that option, the clear finishes without the error.

From what I understand, emmc is built-in memory. Why won't it let me clear it?

Blackberry Tour 9630
Blackberry Desktop Software ver 2.4.0 (17)
Mac OS 10.6
No SD card inserted.

01-27-2013, 06:06 PM	#1 (permalink)
timelessbeing New Member Join Date: Jul 2009 Model: 8700 PIN: N/A Carrier: Rogers Posts: 2 Post Thanks: 0 Thanked 0 Times in 0 Posts	Unable to clear emmc. Please Login to Remove! Trying to "Clear Data" from device. When I choose "Clear on-board device data" option, I receive an error part way through the process (see attached). If I do not choose that option, the clear finishes without the error. From what I understand, emmc is built-in memory. Why won't it let me clear it? Blackberry Tour 9630 Blackberry Desktop Software ver 2.4.0 (17) Mac OS 10.6 No SD card inserted. Attached Thumbnails Last edited by timelessbeing : 01-27-2013 at 06:08 PM.
Offline