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Old 01-29-2013, 04:51 AM   #7 (permalink)
Kul
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Join Date: May 2005
Location: London, England.
Model: 9300
Carrier: Vodafone (UK)
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Default Re: strange issue receiving/lookups email

We looked at this which is a very good lead, however, the problem still persists.

The redirection was already set to inbox and sent items, I changed it to sent items - saved it and then changed it back to inbox and sent items and saved it (basically resetting it) - no joy

In the Application logs we do see {test.user@domain.com} Received PURGED_MESSAGE_LIST from device for user not enabled for purged message list processing as mentioned

IN the MAGT logs we also see some of the mentioned entries but as it also mentions these can be expected.
[40698] (05/31 18:02:42.949):{0x16B0} {test.user@domain.com} Receiving OTAFM request from device, Tag=43818, TransactionId=269933713
[30219] (05/31 18:02:42.949):{0x16B0} {test.user@domain.com} Received PURGED_MESSAGE_LIST from device, Tag=43818, TransactionId=269933713
[20394] (05/31 18:02:42.949):{0x16B0} {test.user@domain.com} Received PURGED_MESSAGE_LIST from device for user not enabled for purged message list processing
[40583] (05/31 18:02:43.731):{0x16B0} {test.user@domain.com} Sending packet to device, Size=46, Tag=102254, TransactionId=-904470219


We are already running SP3, so we should not be seeing this anyway according to the KB
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