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I'd like to start by stating that no formal training on BES administration but I've inherited a BES migration from 4.1.7 to 5.0.4. The 5.0.4 has already had a dozen or so users added but I have over 100 more users to migrate. The Transporter seems like the best option considering the circumstances but when I ran my first test the process completed with a MigrationCompletePending message. The test account was removed from the original BES but never appeared on the new one.
I've seen a post here suggesting to not assign policy during the transport so I left all those fields blank for my second test - still no joy.
I am using the transporter from brk 188.8.131.52 which is the latest available. My new BES is running at version 5.0.4 MR 1 (Bundle 52).