Jim, this was very helpful and was able to install the software. earlier I could not find the 2nd vendor file but this was precise and took me to the right cave.
first install is causing some issues where I receive the call and no voice unless i switch to speakerfone. re-installing
Originally Posted by jimfraser
I don't know why the same old instructions for updating OS files continue to be set out. Those only are relevant for XP and previous.
With Windows 7, in almost every case there are two vendor.xml files which need to be deleted. I say "almost" as there was one update about 2 months ago which did not have the second vendor.xml file. Like you I use Desktop Manager to load a new os. Can't remember ever going directly to Loader.exe.
The usual location for the vendor.xml file is:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
The second location for the vendor.xml file in Windows 7 is usually:
C:\Users\[myUserName]\AppData\Roaming\Research In Motion\Blackberry\Loader XML
If all else fails, search for the second vendor.xml file. However, I have always found it in Roaming subdirectory noted above.