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Old 01-30-2013, 02:03 PM   #5 (permalink)
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Join Date: Apr 2006
Model: 9850
Carrier: Verizon
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Default Re: BES Admin response to Battery drain issues.

Yes, I happen to agree with Nobody7290 that it is not a BES problem. However, my difficulty is articulating *why* it is not a BES problem. There are no tools (to my knowledge) that will provide empirical data showing the cause of the battery drain for devices prior to 7.1. This leaves me with the excruciating task of explaining this in a simple, yet brief and concise manner to users. If anyone has any recommendations, let me know.
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