| | Re: Is BlackBerry Doomed
I have literally never called BlackBerry, or my carrier, for support, so I can't speak to the customer service aspect, but I can tell you that everything you could possibly want to know about a BB device can be found in their forums, their knowledge base, or here at blackberryforums.com.
I bet you could find most of your answers here, and never fool with tech support.
"The price of liberty is eternal vigilance." -Thomas Jefferson