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Old 02-11-2013, 01:04 PM   #1 (permalink)
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Join Date: Sep 2012
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Default Z10 and Active sync

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I have had a z10 since last week and I have finally got BBM working after getting a new sim card from the carrier. But now I can't get active sync to work correctly.

It refuses to load any calendar entries, the emails load but after a while it stops working. The user currently has a bes 5 account activated, on his old device. The idea was to get the z10 working with active sync before we end his current device. But he has since gone back to his old device because active sync is not working correctly.

We have AS in use for other devices for a while and they are working ok. I even tried to set up our IT support account on the BB last week before i got the new sim and it synced all the calendar entries and AS for email seemed to work fine.

Any idea why it has decided to not sync calendar and emails stop syncing after 10 mins?

Exchange 2003 and z10.

Thanks for help.

I have been reading the forums and there appears to be a lot of people with problems with Z10 and syncing calendars, so wondering if it is a device problem?

I read another article and it said that calendar sync via AS is not supported by z10 and you have to use some non sense cloud email and outlook plugin to sync it all.

I don't see why they couldn't have just made z10 support bes 5, it realy could not have been too difficult and it would have made life a lot easier. From what I am aware the new BES is not even available yet...

Last edited by JakeKole : 02-11-2013 at 01:05 PM.
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