| | Re: BES Admin response to Battery drain issues.
I would ask them how they think I (the admin) is doing that, which policies specifically. If they can't answer then accuse them of making baseless accusations.
Point them to the many posts on various forums where people are saying that brand new z10 battery drains faster than z10 after a few weeks. Apparently there is more processes running on first load than on normal use and this is draining battery. Possibly indexing all the syncs and activating etc.
Another thing is to disable nfc and other services that are not in use like any other phone. Another thing to consider is that all the major HD touch screen devices require to be charged every single day. So the z10 is on par with them, but where it may be different is that traditional bb devices have had long battery life for many years so for normal bb users it may take some getting used to.