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Old 02-20-2013, 01:09 PM   #1 (permalink)
jnk_bb
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Question Sync Public Folder (Exchange) with DM 7.x

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First, I have been searching for weeks for an answer to this, so apologies in advance if this has been answered elsewhere and I just missed it. Second, my environment: 2500+ users, Exchange 2007 Servers and Outlook 2010 clients. BES (some flavor of 5.2) and BBDM 6.x.

We have a fair number of users who sync a Contact folder sourced in Exchange Public Folders to their BB devices (it contains Firmwide employee Roster, among other things). While testing the upgrade from BBDM 6.x to 7.x, we discovered the option to sync the Public Folder is gone. Is this feature simply removed from DM 7 or is there something else going on?

I have tried various paths to DM 7, including a DM 6 to DM 7 upgrade and a "clean" install of DM 7. No dice.

We have already suggested turning wireless sync back on for the Contact folder and just using the normal GAL "lookup" feature. That was shot down by Managlement before it left the gate. Purchasing a third-party utility has also been shot down.

Thank you for any help/direction on this question / issue.

~Jim
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