Originally Posted by jimmycaps
I solved the problem. Although I tried all 4 USB slots on the original PC and it wouldn't recognize the phone using the apploader and all other options, I decided to try a different computer. Once I loaded DM to my laptop, the device was recognized but was completely empty. I then loaded the operating system via apploader the phone then worked. I then restored my backup.
Thanks so much for all posts.
Please tell me how you solved! u did it just conneting the BB to other computer? with or without the battery in it? i'm desperate..txs for reply!