I have looked at the firewall logs and can see that its doing a dns query and sending a SSL request to directoryservice.blackberry.com but then after few retries the Activation Error appears "The server couldnt be contacted. Check that you are connected to a network and the server address is correct and try again"
The User ID: is
activation password: xxx
Server Address : <SRP key>
The Email profile is pointing to the Exchange mailbox server
any ideas why device isnt activating ?