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Old 03-05-2013, 11:00 AM   #1 (permalink)
hitty
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Join Date: Jun 2006
Model: 9780
Carrier: Vodafone UK
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Default BDS Email profile days to Days to synchronize

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Hi All

Have a BES 10 installed and is working great.

However there appears to be a problem either with the BB10 or the BDS in regards to the sync time frame.

By default, the BDS Email Profile "Days to synchronize" option is set to 30 days and this is replicated on the BB10. However, if i change the profile to "No Limit", it wont replicate to the device.

I have tried wiping the workspace on the device, creating a new email profile on BDS that is set to "No Limit" and reactivated the BB10. After activation is complete, the device still only syncs 30 days worth of messages.

The option to change it on the device under Accounts > Email account > Advanced, is also greyed out and set to 30 days.

Any ideas?

BTW i have Exchange 2010 and the sync is set to no limit. Another device has been tested over activesync direct with Exchange and this works.

Thanks.
H
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