Originally Posted by masonliam
I'm using the same user as my current BES 5.0 services use so i know it is not a permissions issue as users can send and revieve from devicies on that infrastructure.
If I understand you correctly you have a user on both BES5 and BES10? YES? Well you can only have one user on one service not both especially not in the same organization either as the two BES servers will be fighting back and forth.