View Single Post
Old 03-09-2013, 08:29 AM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,779
Post Thanks: 46
Thanked 637 Times in 627 Posts
Default Re: cannot detect trackpad and touchscreen when 'this handheld device include softwar

You dont know the carrier so it is possible the phone wont work anyway. also you need a blackberry data plan to use the features.

some questions that may offer some help.

What OS level and version did you load?
Where did you get the OS?
If the PC did not detect the BB, how did you load the OS

It sounds like you loaded the wrong OS and may have a corrupted operating system.
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Offline   Reply With Quote