Originally Posted by AbidingSeraph
Thanks for the update: I am still awaiting to hear back from rim, for final update. I am trying to implement your resolution, but unfortunately my BDS admin account only has rights into the resource domain and not the user domain (which I suspect is the problem). This was historically sufficient for BES 5.0 and earlier, but apparently has changed. I guess i will need to wait for RIM to give me the official word so that I can put in the change request to grant the BDS admin account access to both domains.
The BDSAdmin account doesn't necessarily need rights in the user domain; I used an account with rights in the user domain but no rights to the account domain.