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Old 03-14-2013, 08:35 AM   #6 (permalink)
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Default Re: unable to activate new device on existing user

I've just noticed something more...

I try to delete completly this user, and add him again. It doesn't work because "All users matching the search criteria have already been created. Verify the search criteria you specified and try again."

In fact the user is still existing, and I've to activate "Queued removal of BlackBerry services" criteria in the research of "Manage Users". I can delete the user from here, but I think that it is not the regular way.
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