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Old 04-03-2013, 09:47 AM   #6 (permalink)
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Join Date: Aug 2011
Model: 9780
Carrier: TELUS
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Default Re: Torch 9800 on enterprise, I can't setup 'internet mail account'

This thread was only about 3 down when I asked the question, so it wasn't a bump, I was just hoping for a solution before turning in last night.

That's what I'm saying, when I go to the TELUS website it tells me to do it using the 'internet mail' option which doesn't show.

Here's what it gives me, I imagine you're familiar with it:
"Cannot create account:
This action cannot be performed using a browser on a computer.
Use the email setup application on your BlackBerry smarthphone
to create an account"

I've re-registered from the routing tabes, yes.

I noticed when I go to options / device / app management, I DO have "email setup application version" installed but it's not showing up, is thee any way to re-install this app?

Last edited by Fisherguy : 04-03-2013 at 10:01 AM.
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