04-04-2013, 02:00 AM
Join Date: Apr 2013
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Posted via BlackBerryForums.com Mobile
Originally Posted by bisleri
Please check :
This can occur if the BlackBerry smartphone is missing the BlackBerry App World service book for BlackBerry device software 4.0 to 7.0.
Go to Options -> Device -> Advanced System Settings -> Service Book. Once inside confirm that the service book BlackBerry App World [APPWORLD] exists.