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Old 04-05-2013, 08:13 PM   #7 (permalink)
knottyrope
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Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
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Default Re: What am I doing wrong?

if you have a corrupt contact or calendar entry it can sync many times draing battery

Start with this.



In outlook Make a new folder for contacts called backup

move all contacts to the folder and wait for all to be removed from device

then pull battery on device and put back in

After device boots move contacts from backup to the contacts folder and wait for them all to appear

Make a new contact in outlook and see if it gets to the device.

Also this works well too


KB10953 - Contacts do not synchronize between BlackBerry smartphones and Microsoft Outlook








Backup device then in Outlook

highlight calendar
goto file import/export
choose export to file
choose Persoanl folder pst, next
make sure calendar is highlighted and choose subfolders if you have them, next


save to desktop with a name you can remember, Finish
Click ok on screen popup

Go to view, arange by events
delete all entries.








close outlook and any word files, open outlook back up after 15 seconds.

Then
goto file import/export
import from another program or file, next
choose Persoanl folder pst, next
find the file and import
Choose highlight calendar and Finish
Change view back to what you want and try again.
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